Southwest Airlines Spirit Magazine Interview
New York Post (April 1, 2012) Interview
Fast Company (March 1, 2012) Blog Post
CNBC.com (February 28, 2012) Blog Post
800CEORead.com (February 20, 2012) Blog Post
Barron’s (December 31, 2010) Joe Queenan reviews Power Listening, calling it “quite a compelling and original little book.”